Terms and Conditions
During this period of increased virtual boom, and taking into account that people want maximum flexibility and security with their money, we are willing to go the extra mile to ensure that you can book with confidence. Our deposit rates are low and refundable, and we are very flexible with regard to final payment dates, which we assess on a case-by-case basis. Of course, we advocate getting insurance cover as soon as possible after booking (and all travel insurers are offering ‘eager terms’). Even so, in case of cancellation, we will postpone the trip or proceed to process your refund. We want to assure our clients that any amount cancelled to the company for a trip is held in the client's account and is not touched until the trip takes place.
SECTION 1. ACCEPTANCE AND UNDERSTANDING
Before using the site agenciameridianos.com please read the Terms and Conditions carefully. The use of our platform is conditional on the customer's acceptance of these terms, so please make it clear that you agree by ticking the box where you accept everything set out in the Terms and Conditions.
SECTION 2. GENERAL
2.1 It is understood that agenciameridianos.com is the property of Meridianos Travel Agency with legal domicile at Plaza Murano, Local #1; Santa Ana, San José, Costa Rica, duly registered with the relevant authorities in the country.
2.2 ‘Customer’ means a person who uses through the portal agenciameridianos.com our airline ticket purchase services, car rental, national or international hotel reservations to any of our destinations, or through any of our offers and promotions.
2.3 The ‘portal’ or ‘website’ refers to the address agenciameridianos.com and if mention is made of another portal, this shall be duly specified.
2.4 ‘Supplier’ means airlines, hotels, rent-a-cars, software providers, tour operators and other entities providing services to Meridianos Travel Agency and its clients on the website.
2.5 Prices and currency. The prices displayed on our website are in US dollars and sometimes in colones.
2.6 Immigration requirements. You must verify that your passport is valid for more than six months before your departure date. If you are travelling with a minor, you must corroborate the permission to leave the country. In addition, you must ensure that you comply with the visa and/or the respective vaccinations according to the destination.
2.7 Fares. After confirming the purchase of the air tickets, if you wish to make the payment of the same, this will be within a maximum period of 24 hours to guarantee the space and the fare. Failure to make the respective payment within the stipulated time will result in a new quotation, which implies possible changes in price and itinerary.
2.8 Fares are non-refundable / non-endorsable. The fare quoted is guaranteed once the ticket is issued. Fares are subject to change without notice. Once the ticket is issued, no name or routing changes are permitted.
2.9 Cancellation fees or penalties on air tickets. Penalties apply for changes and cancellations after the ticket has been issued. These vary according to the specific conditions of the fare and the airline.
2.10 In case of the air ticket, we remind you that, according to the airlines' booking policies, it is not allowed to book and cancel the same flight more than three times. This is nowadays considered an improper practice. In case of incurring in the same, a charge ranging from $30 USD to $75 USD on average will be applied, which will be passed on to you or your representative.
2.11 Other inclusions. Transport, general admissions, guided or self-guided tours, tours, cruises and other ancillary services are only included when stated in the programmes. Anything not expressly included in the respective programmes is excluded.
2.12 Personal expenses. Expenses of a personal nature of the clients/passengers, such as telephone calls, laundry, tips, services requested in the room, optional tours, drinks, etc. are not included and will be at their own expense and contracted at their own responsibility.
2.13 Baggage. On domestic flights, there is a small baggage allowance. Excess baggage charges are the sole responsibility of the customers/passengers. Please refer to the information provided by the airline and/or the operator with whom you have contracted air transport services regarding the amount of baggage allowance and additional costs for excess weight and/or number of packages.
2.14 Exit or entry taxes (departure or boarding taxes). The programmes exclude international and/or domestic departure or entry taxes. International departure or entry tax must be paid before proceeding with immigration and customs procedures. Please check the current rates with the operator with whom you contract international and/or domestic transport services.
SECTION 3. USE AND SCOPE
agenciameridianos.com is a regional travel portal owned by Meridianos Travel Agency of Costa Rica. It offers airline reservations, national and international hotels, and car rentals tailored to the client's needs, as well as promotions and offers through its multiple agreements with travel suppliers around the world. It is an intermediary of operations and services between clients and suppliers.
The site provides customers with personalised services through relevant content according to their profile, which they can also register to receive promotions even closer to their interests.
On this portal you can make your purchase securely. The offer and provision of these services are subject to the Special Terms and Conditions of the providers and by accepting the Terms and Conditions of the agenciameridianos.comThe customer is agreeing to the Special Terms and Conditions in the same way. This should be consulted on each supplier's website or by contacting our agents in the Contact Us section.
agenciameridianos.com is committed to providing the best service through its website, however, it is not responsible for any damage or virus that may affect any customer's equipment, either by extraction, downloading or copying of information, image or sound. Likewise, no provider shall be liable for the same effect.
The customer is responsible for the activities on the website, while at the same time taking care of their data, keys and passwords, to prevent misuse by third parties, their personal accounts. In case of fraud or theft of information, the customer is responsible for the activity that results in fraud or loss of information. In the same way, agenciameridianos.com may refuse access to any of the services offered by the portal.
SECTION 4. CONDITIONS AT THE TIME OF BOOKING
To book
Check with the advisor for payment, cancellation, refund and penalty policies at the time of booking.
Tourist plan reservations can be requested at your travel agency through our website. agenciameridianos.com or directly at the offices of Meridianos Travel Agency. Online bookings only apply until at least 20 days prior to travel. For bookings less than 19 days prior to travel, you must contact Meridianos Travel Agency directly. Rates subject to change at time of booking. Reservations are guaranteed only with full payment of the package. In case of force majeure or fortuitous event before or during the trip (accidents, strikes, over sales, earthquakes, climatic factors, security conditions, political factors, denial of entry permits, health issues, among others), or simply in order to ensure the success of the plan, the operator and/or the agency may modify, replace or cancel itineraries, dates, flights, hotels, optional services, which is now accepted by the passenger at the time of acquiring the services. Meridianos Travel Agency may inform the passenger of the restrictions established by the airlines in terms of prohibitions, maximum weight and number of pieces per passenger, persons allowed in the attractions or tourist sites, limitations or impediments of access by maximum quota. However, it is the sole responsibility of the passenger to comply with these policies, which may vary by provision of the transport companies or the service provider. All additional information regarding validity, conditions, departure and foreign taxes, fees, charges and other mandatory payments, preventive health measures of the destination, assistance services should be consulted with the travel consultant at the time of booking. In the same way, this information will be given to the passenger in the travel documents, according to the characteristics that apply to each one, understanding that Meridianos Travel Agency has the appropriate information of the passengers, meaning: copy of the passports and other necessary information, as the case may be. The tourist packages are reserved in specific and previously assigned classes. Quotas are limited. Tour plans are non-endorsable, non-refundable and non-transferable for any reason. Changes and/or cancellations of services once confirmed are subject to penalties. Passengers who, for any reason whatsoever, be it necessity, negligence, illness, or simply not being on the schedule described and not taking any service, will not be entitled to any refund. The organizer reserves the right to change itineraries, substitute hotels, travel dates and other services in order to provide for the success of the Tour. Other restrictions may apply.
Our prices do not include
Depending on the description of the content of the packages, or tours, they may not include Airfare and airport taxes, fuel surcharges and security ‘Qs’ where not specified; visa and passport fees, excess baggage, tips, extras of any kind in hotels and cruises, transfers and hotel nights where not specified, airline tickets where not specified, telephone calls, Internet (in some cases), mini bar, room service, laundry, personal expenses and anything not specified in the tour packages. On cruises, in addition, gratuities (mandatory), port taxes, beverages and shore excursions may not be included. If group bookings are made, gratuities are prepaid at Agencia De Viajes Meridianos.
Payments
Our website receives as a form of payment deposits in bank accounts of institutions located in Costa Rica. The hours to receive bank deposits for airline tickets, cruises and reservations in general are from 9:00 am to 5:00 pm from Monday to Friday and from 9:00 am to 11:00 am on Saturdays, Costa Rican time (not applicable on holidays). The following forms of payment are accepted in our office: cash, certified cheques made out to Agencia de Viajes Meridianos, and credit cards (Visa, Master Card and American Express). It is recommended to make the bank deposit in cash. Reservations are only guaranteed when payment is verified with the bank. If the bank deposit was made by cheque, the booking will be confirmed when the cheque clears the bank. Until the cheque clears, neither the booking nor the rate is guaranteed and there is a risk of cancellation of the booking without liability on the part of Meridianos Travel Agency. The details provided must be the same as those held by your financial institution (identity card, names and surnames, address and email, telephone numbers). On the date of purchase, the fares in force and the taxes and charges applicable at the time of purchase will apply. Package tours, cruises, trains and tours in Europe, Asia, Oceania and Africa: all passengers, including 3rd, 4th and children, must pay the deposit established for each case at the time of booking. The deadline for final payment may differ depending on the package purchased and the departure date. In the case of airline tickets, these must be paid in full at the time of booking. Otherwise, there is no guarantee of space or price. The administration fee and handling fees charged on our website are non-refundable in any case. In case of any inconsistency in payments, your booking may be cancelled.
Cruises
Cruise prices are per person, minimum 2, travelling together and sharing the same double inside/outside cabin at the most economical price available at the time packages or promotions are published. The Cruises reserve the right to change, advance, postpone or cancel promotions, itineraries and ships or substitute any scheduled cruise without prior notice due to strikes, wars, occupations, riots, overbooking, charters, weather conditions, natural disasters, mechanical difficulties or any other inconvenience. The cruises will not be responsible for failure to comply with the published arrival and departure times for any of the published ports and thus generating losses in air connections. The Cancellation Insurance offered by some cruise lines is optional and takes from 3 to 8 months to process claims and refunds, after presenting all the necessary proofs for the same. Cancellation insurance must be paid in full from the time the cruise is booked. Restrictions apply for refunds, please consult. The refund will arrive to the passenger, deducting the cost of the insurance and processing fees. Meridianos Travel Agency is an intermediary between the shipping company, and the insurance they offer, and the clients. It does not assume responsibility for problems or delays with the insurance company. Special conditions may apply for seniors over 65 years of age, please consult us. No refund will be made if the passenger does not show up for the cruise and no refund will be made if the passenger interrupts or cancels the cruise once it has started and if the passenger shows up at the port with an expired passport or without the required visas. All name substitutions and changes to cruise departure dates after the booking has been confirmed and paid for will be considered cancellations. Depending on the dates of cancellation of the cruise, the charges established by the shipping companies will be applied in addition to those of Meridianos Travel Agency. Reservations that have not been paid in full before the deadline for final payment will be subject to cancellation. In case of cancellation of reservations that have not been paid on the established dates, the same price is not guaranteed when rebooking and those reservations that were already in the penalty period have no refund for any reason whatsoever. Gratuities on cruises are compulsory and can be prepaid at Meridianos Travel Agency. It is recommended to book restaurants, shows and tours as soon as full payment for the cruise is made. These conditions are subject to change without notice. The general conditions, payment policies, changes or cancellations for individuals or groups can be found on the web pages of each shipping company and in their respective manuals.
Service vouchers
Service vouchers are not valid if they are presented with erasures or amendments. The passenger must present the service vouchers to the contracted suppliers as proof of payment. Meridianos Travel Agency declines all responsibility if the contracted services are not provided because the passenger fails to deliver them on time.
Travel Assistance Insurance
It is the responsibility of all passengers to travel with travel assistance insurance for any eventuality that may occur during the trip. The insurance company is responsible for providing assistance abroad in the event of lost luggage, illness, sudden death, legal assistance, trip interruption and more. Meridianos Travel Agency declines all responsibility for any problems that may occur to passengers abroad as a result of declining to purchase travel insurance. The Travel Assistance Insurance will provide assistance in the event of a sudden onset of illness or injury, which affects or prevents the normal continuation of the trip, to the holder of the Assistance Insurance voucher; it does not apply to pre-existing illnesses; the holder may request assistance by contacting the telephone numbers indicated on the card and providing the holder's personal details. The assistance insurance centre will proceed to give instructions, assistance and the corresponding authorisations, if required. When, due to duly justified emergency circumstances, the policyholder is unable to call the Assistance Insurance and must resort to other medical practitioners, the Assistance Insurance will reimburse the expenses incurred in these circumstances under the following conditions: in order to be entitled to this reimbursement, the policyholder must inform the Assistance Insurance, by himself or through a third party, within 24 hours of the occurrence of the event, of the emergency suffered, the assistance received and the expenses incurred up to that moment. The reimbursement of these expenses shall be authorised in advance by the medical department of the assistance insurance, which shall request all relevant original documentation proving the receipt and origin of the service and/or purchase of the prescription drugs for which reimbursement is requested. In no case shall assistance or reimbursement be made unless all the above requirements have been met. The total amount of expenses and assistance will depend on the product purchased. Travel Assistance Insurance reserves the right to change assistance conditions, policies, terms and conditions, etc. without prior notice. Additional information is available at the time of purchase.
Passports and visas
It is the responsibility of each passenger to travel with a valid passport and with all the necessary visas and requirements. In case a visa is required, Meridianos Travel Agency will advise on the case, being of the exclusive autonomy of the consular authority, everything related to the process, the documents requested, the study, costs, duration of the process and the approval or rejection. In the event of a visa refusal, there will be no reimbursement of the sums paid by the applicant. Likewise, it will be the sole responsibility of the passenger to process and comply with the requirements informed. Meridianos Travel Agency must be informed by the clients of the nationality of the passengers by means of a copy of the passport, which is essential to make the reservations. It is necessary that, when requesting quotes or reservations and before paying, passengers present their passports at Meridianos Travel Agency so that our staff can verify expiry date and nationality. In this way we verify if the passengers require a visa for the requested destination. If the passports are not presented, Meridianos Travel Agency declines all responsibility for passengers being rejected by any authority in a country, for lack of any of the requirements or defects in the passport, and any expenses incurred will be paid by the passenger. Passports must be valid for at least 6 months before the trip in order to be able to leave the country. This is an international measure and applies to any destination. Yellow fever vaccine is required for some destinations and measles vaccine is recommended for the United States.
Conditions for group bookings
To guarantee group bookings an initial deposit per person is required, which will be established at the time of confirmations. This will be deducted from the final payment. The deposit is non-refundable if the group does not travel and cancels the booking. The confirmations will establish the dates of payment and final payment, which must be respected to the letter by the passengers. With the confirmations will be established the dates of delivery of names, changes of the same, the policy of changes and / or cancellations depending on the airline, hotel, cruises, tourist services and other contracted entities, in addition to the penalties that are generated by changes. Special specifications for the group must be provided at the time of the group reservation request (meals, language of the guides, special visits, etc.). The quotations given are based on the initial number of passengers; if the number of people in the group changes, a new quotation must be given and the previous prices are no longer valid. The above also applies to changes of dates. Refunds once the services have been paid for are subject to the policy of each entity involved. In some cases there will be no refunds for any reason. Meridianos Travel Agency reserves the right to cancel reservations that are not paid within the term established in the confirmation form or group contract.
SECTION 5. CANCELLATIONS AND REBOOKINGS
Refunds on all bookings and payments made with Meridianos Travel Agency, by any means, are subject to the following:
5.1 Reservations and payments
A deposit of 20% of the total price will be required to confirm your booking. The final balance must be received by Meridianos Travel Agency within 35 days prior to the date of arrival at the departure point of your trip. If payment of the final balance is not received by the deadline, Meridianos Travel Agency reserves the right to cancel bookings. Bookings made less than 35 days prior to the date of arrival at the departure point of your trip must be paid in full before the date of arrival.
You can pay by credit card (Visa or Master Card) or by bank transfer.
Credit card payments are subject to a 2.5% surcharge.
Payments made by bank transfer are free of charge. Meridianos Travel Agency will take as payment for the contracted services the amount actually credited to your bank account free of transfer fees charged by the issuing and correspondent banks. Any difference that may arise will be the responsibility of the client to settle it through the available means of payment.
5.2 Amendments to reservations
In the event of a request to modify a confirmed reservation, Meridianos Travel Agency reserves the right to apply a minimum charge of $50 USD (fifty US dollars) for administrative expenses.
5.3 Cancellations
In the event that you need to cancel a confirmed booking more than 35 days prior to the arrival date, you will be entitled to a refund of the amount paid less a cancellation fee of $500 USD (five hundred US dollars). If you have paid less than $500, you will not be entitled to a refund.
In the event that you need to cancel a confirmed booking between 34 and 21 days prior to the arrival date, the cancellation charge will be equivalent to 25% of the total price of the contracted services.
In the event that you need to cancel a confirmed booking between 20 and 10 days before the arrival date, the cancellation fee will be equivalent to 50% of the total price of the contracted services.
In the event that you need to cancel a confirmed booking less than 9 days before the arrival date, the cancellation fee will be equivalent to 100% of the value of the contracted services.
5.4 Refunds
Those activities and excursions booked by Meridianos Travel Agency as part of the contracted services and which could not be carried out due to weather conditions, will be refunded in full.
This refund does not apply to cancellations due to force majeure (war, terrorism, state of siege, natural or nuclear disasters, epidemics, quarantine, customs or medical regulations, fire, labour disputes or strikes, etc.).
In the case of the contracting of travel programmes, there shall be no right to reimbursement for services included and/or contracted, but not used during the programme by decision of the clients/passengers, such as accommodation costs, car rental, excursions, etc.
SECTION 6. NOTIFICATIONS
Once the customer has made their booking, they will be notified of the confirmation of their booking at the email address provided in the booking process.
It shall be the customer's responsibility not only to provide agenciameridianos.com The main objective is to ensure that you have the right information, but also that you have the required documentation for your trip: visas, airport taxes, permission for minors and other relevant information to complete your trip.
In the same way, in the event of having booked an air ticket, it is also the customer's responsibility to confirm the ticket, both outward and return.
6.1 Notification of price changes
All prices are subject to changes and variations. In the event of any fluctuation in prices, rates, taxes or any other element that affects part or all of the price of the contracted services, Meridianos Travel Agency undertakes to notify you of said variation or fluctuation as far in advance as possible.
Changes and/or variations in prices due to the causes indicated in the previous paragraph must be paid by the clients/passengers before the start of the contracted services.
6.2 Amendments and cancellations
Due to the fact that bookings are generally made well in advance, it may be necessary to make variations or modifications to the contracted services. In such a case, you will be notified of such changes in price, route, itinerary, hotel, transport, etc., if such variation or modification generates any inconvenience that makes it impossible to use the contract.
6.3 Notification of problems and inconveniences
If any problems or inconveniences arise during your trip, it is very important that you inform us immediately so that we can assist you in resolving them and minimise any possible adverse effects. If for any reason you are unable to inform us of the problem, please inform us in writing within 30 days of your arrival in your country, giving as much information as you consider relevant. If possible, we will assist you in any way we can to find a solution to the problem.
6.4 Notification of special needs
Meridianos Travel Agency undertakes to make every effort to meet any special requirements (e.g. special diets, persons with special needs, etc.) and to inform the suppliers of your request when you make your booking. It is important that you inform us of these special requirements in detail and as far in advance as possible.
SECTION 7. WEBSITE
The information contained in our website is basically informative and illustrative of the services we offer, and may eventually contain involuntary errors or omissions arising during the loading of such information. Meridianos Travel Agency is not responsible for such errors, omissions or the lack of updating of such information.
SECTION 8. INTELLECTUAL PROPERTY
All right, title and interest in and to Meridianos Travel Agency, including any and all copyrightable materials or any other content therein that is or may be copyrighted under any applicable law (including artwork, graphics, images, photographs, videos, website templates and widgets, literary works, source and object code, computer code, including html), applications, audio, music, video and other media, designs, animations, interfaces, documentation, derivatives and versions thereof, the ‘look and feel’ of Meridianos Travel Agency's methods, products, algorithms, data, features and interactive objects, advertising and procurement tools and methods, inventions, trade secrets, logos, domains, custom URLs, trademarks, service marks, trade names and other proprietary identifiers, whether or not registered or registrable (collectively, ‘Intellectual Property’), and any derivatives thereof, are owned or licensed by Meridianos Travel Agency).
The Meridianos Travel Agency Terms and Conditions do not convey any right or interest in the Travel Agency's Intellectual Property (or any part thereof). Nothing in the Meridianos Travel Agency Terms and Conditions constitutes an assignment or waiver of the Agency's Intellectual Property rights under any law.
SECTION 9. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (e.g., contest entries) or if, without our request, you send creative ideas, suggestions, proposals, plans, tours or other materials, whether online, by email, by postal mail or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you send to us. We are not and shall not be obligated (1) to keep any Comments secret; (2) to pay compensation for any Comments; or (3) to respond to any Comments.
We may, but have no obligation to, monitor, edit or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any third party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that may in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or any third party as to the origin of any comments. You are solely responsible for any comments you make and for their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10. PERSONAL INFORMATION
The submission of personal information (including, but not limited to, names, surnames, identity numbers and nationality of the customer(s), e-mail addresses, telephone numbers, home addresses, etc.) through the website is governed by our Privacy Policy.
SECTION 11. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to tour descriptions, pricing, promotions, offers, travel times, tour schedules and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update or cancel information, if any information on the service or any related website is inaccurate at any time without notice.
We undertake no obligation to update, amend or clarify any information on the service or any related website, including but not limited to pricing information, except as required by law. No update or refresh date specified as applicable on the service or any related website should be taken as an indication that all information on the service or any related website has been changed or updated.
SECTION 12. PROHIBITED USES
In addition to the other prohibitions set forth in the TOS, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful act; (c) to violate any local international, federal, provincial or state regulation, rule, law or ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, libel, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to send spam, phish, pharm, pretexts, spiders, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our travel agency service will be uninterrupted, timely or error-free.
You agree that, from time to time, we may remove tours or visits for indefinite periods of time or cancel them at any time, without notice.
You expressly agree that your use of or inability to use the travel agency service is at your sole risk. The service provided (unless expressly stated by us) is ‘as is’ and ‘as available’ for your use and enjoyment, without any representation, warranty or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality and fitness.
In no event shall Meridianos Travel Agency, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation: loss of profits, loss of revenue, loss of savings, loss of data, replacement costs or any other similar damages, whether based in contract, tort (including negligence), strict liability or otherwise arising out of your use of any of the travel agency services or tours purchased through the service, or for any other claim related in any way to your use of the service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service posted, transmitted or otherwise made available through the service. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
13.1 Responsibility and Scope
This website is the property of Meridianos Travel Agency, which will make every effort to properly manage and organise the booking of programmes, tours and other services offered on the site. The images shown on the site are for illustrative purposes only and may not, in all cases, coincide with the locations included in the programmes.
The travel agency is not responsible for the consequences of any improper or negligent acts, omissions, or failure of one or more of the services managed by its suppliers, such as transportation, hotels, cruises, or any other activity and/or service that is not directly owned or controlled by Meridianos Travel Agency.
Meridianos Travel Agency shall not be liable in any way for any loss, injury, death or damage to persons and/or property caused directly or indirectly by accidents related to meteorological causes, earthquakes, tidal waves, fires, breakdown of machinery or equipment, acts of government or other authorities, declared or undeclared wars, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities or any other action, omission or condition beyond our control. Neither the travel agency nor its associates shall be liable for any additional expenses or charges arising from the liability and/or negligence of the clients/passengers contracting the services offered, or as a result of the aforementioned causes.
Meridianos Travel Agency shall not be liable for any loss, injury, death or damage to persons and/or property, nor for accidents that may occur when using any of the services offered by the travel agency and/or its suppliers.
13.2 Independent Contracts
Any contracts or agreements that clients/passengers initiate independently are their sole responsibility and liability. Meridianos Travel Agency will not assume any liability or reimbursement with respect to these contracts.
SECTION 14. COMPENSATION
You agree to indemnify, defend and hold harmless Meridianos Travel Agency, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15. DIVISIBILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service, such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16. TERMINATION
The obligations and liabilities of the parties incurred prior to the date of termination shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our travel agency services, or when you stop using our site.
If, in our judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these terms of service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).
SECTION 17. ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These TOS and any policies or operating rules we post on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the travel agency service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the TOS).
Any ambiguity in the interpretation of these terms of service shall not be construed against the party who drafted them.
SECTION 18. APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Costa Rica.
SECTION 19. CHANGES TO TERMS OF SERVICE
You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or travel agency service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20. CONTACT INFORMATION
Questions about the terms of service should be sent to info@agenciameridianos.com or call +506 2248-2828 | +506 8427-3939
